Privacy Policy

Introduction

Welcome to Nova Insure! We are an independent insurance brokerage firm committed to providing comprehensive insurance solutions. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, protect, and share your personal information. By using our services, you agree to the practices described in this policy.

Types of Information Collected

We may collect the following types of personal information from our customers:

  • Name
  • Email address
  • Phone number (including for SMS communication)
  • Mailing address
  • Insurance policy details
  • Payment information
  • Other information relevant to providing our services

Method of Information Collection

Customer data is collected through various methods, including:

  • Online forms on our website
  • Phone calls and in-person meetings
  • Email communications
  • SMS opt-ins and communications
  • Through our agents or partners
  • From third-party sources with your consent

Purpose of Data Collection

The personal information we collect is used to:

  • Provide and manage insurance policies
  • Communicate with you regarding your policy and services
  • Process payments and transactions
  • Improve our services and customer experience
  • Comply with legal and regulatory requirements
  • Inform you of updates, offers, and promotions related to our services (with your consent)

Data Security Measures

We are committed to protecting your personal information. We implement a variety of security measures to ensure the safety of your data, including:

  • Encryption of sensitive data during transmission
  • Secure servers and firewalls to protect against unauthorized access
  • Regular monitoring and updating of our security practices
  • Access control measures to ensure that only authorized personnel can access your data

Data Sharing

that SMS opt-in or phone numbers for the purpose of SMS are not being shared.

We value your privacy and we do not share your sms opt in or phone number with the purpose of SMS nor sell your personal information with third parties, except in the following circumstances:

  • With trusted partners or service providers who assist us in operating our business and providing services to you, under strict confidentiality agreements
  • To comply with legal obligations or respond to lawful requests from authorities
  • In the event of a merger, acquisition, or sale of all or part of our business, where your information may be transferred as part of the transaction

Important Note Regarding SMS Communication:
If you opt-in to receive SMS communications from us, your phone number will be used solely for that purpose. We do not sell, share, or distribute phone numbers provided for SMS communications to any third parties.

User Rights

As a customer, you have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Update: You can request that we update or correct any inaccuracies in your personal information.
  • Delete: You have the right to request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights concerning your personal information, please contact us at:

Nova Insure
Email: info@novainsureus.com
Phone: 912-480-6266
Mailing Address: 2 E Bryan St Suite 422, Savannah GA 31401

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other communication methods.

This Privacy Policy is effective as of 01/01/2024. Thank you for trusting Nova Insure with your personal information. We are committed to protecting your privacy and providing you with the best possible service.